Job Category
Administrative/Support
Hours
Full Time
Summary
To assist the BMW Sales department with the delivery and explanation of the customers new vehicle.
Responsibilities and Duties
Essential Duties: *Thoroughly explain and present all accessories available for a specific model of vehicle. *Walk customers around accessorized showroom cars to visually demonstrate options. *Sell accessories and maintain a minimum standard of performance in this area. *Assist in scheduling appointments with the service department for accessory installation. *Assist in installing over-the-counter sold accessories. *Schedule appointments with individual Client Advisors and customers for expert and thorough delivery service. *Perform regimented, expert and thorough delivery service to our customers. *Provide high levels of enthusiasm for the product and the process. *Keep customers engaged in the delivery through knowledge and enthusiasm. *Follow-up with customers in regards to their cars and any accessories added. *Follow-up with customers that showed interest in accessories or other services, but did not buy at the time of delivery. *Continually maintain and upgrade your knowledge and abilities to demonstrate every option on each vehicle offered. *Assist in customer relations and in ensuring we maintain the highest attainable levels of Customer Satisfaction. *Ensure utilized areas both inside the buildings and outside present a clean, neat, and professional appearance. *Use and keep up-to-date accurate files, forms, etc
FLSA Status
Non-Exempt
Experience
-BMW Product Knowledge
Required Experience Level: No previous experience
Education
No Specific Requirement
Personal Characteristics
The job requires great enthusiasm for the BMW product, and the customers that purchase them. It also requires excellent communication skills, self motivator, self starter, ability to manage and organize time and activities. *This job requires a professional appearance. *This job requires the Delivery Specialist professionally represent the company in all aspects of the job. *This job requires a person to be thorough and also very patient with every customer served.
Minimum Qualifications
-Valid and Clean Colorado Driver's License
Call Carla Flynn @ 303.471.3765
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