cshephard
Denver, CO
Jul 27, 2011
Denver, CO
Jul 27, 2011

Reason for Visit: Sales (Used) I recommend this dealer: Yes Employee(s) Dealt With: Rich Battista My Review of Schomp BMW:
The service and experience was great. The entire team was very friendly. I felt as if the salesman and all of the staff were working to help out and make our experience a good one.
The service and experience was great. The entire team was very friendly. I felt as if the salesman and all of the staff were working to help out and make our experience a good one.
mickeyandpooh2
Denver, CO
Jul 27, 2011
Denver, CO
Jul 27, 2011

Reason for Visit: Sales (Used) I recommend this dealer: Yes Employee(s) Dealt With: Mike Anderson & Steve (over the phone) My Review of Schomp BMW:
The customer service is first rate. As soon as we arrived, we were greeted and asked if we would like a drink while we waited. The fridge was packed with ice water and different types of soda. There was also a late machine for hot drinks. We didn't wait more than 5 minutes and Mike was ready to go with us on a test drive of the car we were looking at. On the drive, Mike explained the buying/selling policies to us and we got to know each other a bit. It was very friendly and we were able to test drive on the highway and in town. The car is my dream car and I LOVE driving it. Paperwork went smoothly and we were very happy with the services all around! Thank you. I would gladly recommend Schomp BMW to my friends. I would shop there again. Thank you. Marti
The customer service is first rate. As soon as we arrived, we were greeted and asked if we would like a drink while we waited. The fridge was packed with ice water and different types of soda. There was also a late machine for hot drinks. We didn't wait more than 5 minutes and Mike was ready to go with us on a test drive of the car we were looking at. On the drive, Mike explained the buying/selling policies to us and we got to know each other a bit. It was very friendly and we were able to test drive on the highway and in town. The car is my dream car and I LOVE driving it. Paperwork went smoothly and we were very happy with the services all around! Thank you. I would gladly recommend Schomp BMW to my friends. I would shop there again. Thank you. Marti
sljohnson
Denver, CO
Jul 27, 2011
Denver, CO
Jul 27, 2011

Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Chris in Service Department My Review of Schomp BMW:
The service is always beyond expectation. Everyone is friendly and helpful. Chris took the time to explain what need to be done so I totally understood the problem and I am returning this week to follow through. I trust his expertise and know the job will get done as promised at a reasonable price.
The service is always beyond expectation. Everyone is friendly and helpful. Chris took the time to explain what need to be done so I totally understood the problem and I am returning this week to follow through. I trust his expertise and know the job will get done as promised at a reasonable price.
snakeman56
Denver, CO
Jul 27, 2011
Denver, CO
Jul 27, 2011

Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Stuart My Review of Schomp BMW:
The service dept was able to find an update to my car software. The car does not hesitate when I drive off from a full stop. They also were able to tell me why my key fobs were no being recognized, due to me leaving the fob in the car. A big no-no. Also the am stations were making lots of popping noises. They found a defect with the insulation and corrected it. Got the best customer service ever!!!
The service dept was able to find an update to my car software. The car does not hesitate when I drive off from a full stop. They also were able to tell me why my key fobs were no being recognized, due to me leaving the fob in the car. A big no-no. Also the am stations were making lots of popping noises. They found a defect with the insulation and corrected it. Got the best customer service ever!!!
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