Reason for Visit: Sales (Used) I recommend this dealer: Yes Employee(s) Dealt With: Mike Anderson My Review of Schomp BMW:
I came to Schomp BMW looking for a completely different car than the one I purchased. During my first visit, I was so impressed by the customer service and attention to detail that I decided I would wait for them to get the car I wanted so I could buy from them. We even had a few hiccups along the way, but I always felt comfortable that I was getting the best possible value and the best possible car. And to add to it, a portion of my purchase went to support the Children's Hospital - can't do much better than that.
I came to Schomp BMW looking for a completely different car than the one I purchased. During my first visit, I was so impressed by the customer service and attention to detail that I decided I would wait for them to get the car I wanted so I could buy from them. We even had a few hiccups along the way, but I always felt comfortable that I was getting the best possible value and the best possible car. And to add to it, a portion of my purchase went to support the Children's Hospital - can't do much better than that.
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Marcello Masseran My Review of Schomp BMW:
Marcello was very knowledgable about the cars and extremely patient/helpful when I decided to upgrade to a newer car within the first 48 hours. He presented all of the post sales products available, but was not pushy about any of them. I appreciated the experience and would recommend working with Marcello to a friend. In addition, I thought the trade-in process went well. I had an old Honda Accord and was offered a reasonable trade-in value without much haggling (sorry, can't remember who I worked with on that one). Overall - nice job.
Marcello was very knowledgable about the cars and extremely patient/helpful when I decided to upgrade to a newer car within the first 48 hours. He presented all of the post sales products available, but was not pushy about any of them. I appreciated the experience and would recommend working with Marcello to a friend. In addition, I thought the trade-in process went well. I had an old Honda Accord and was offered a reasonable trade-in value without much haggling (sorry, can't remember who I worked with on that one). Overall - nice job.
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Brian Neal & Corrie Nave My Review of Schomp BMW:
Our experience of purchasing a new vehicle from Schomp BMW was absolutely the most positive car-buying experience we have ever had. (And we've purchased a lot of vehicles -- domestic, foreign, car, light truck, SUV, "average price", luxury -- since we bought our first new one in 1971.) Schomp's business model of "One-Price Selling" is a fantastic way to do business. We never felt any pressure to say "yes" to anything we didn't want, and, in fact, Brian Neal was very up-front about what would and would not make sense for us. When we finally settled on a particular model, we knew it was the right vehicle properly equipped for us. Even though Schomp's price wasn't the lowest we could have found in the marketplace, it was definitely competitive, and the price we were given for our trade-ins (two cars) was better than anywhere else. As a complete package, we got a great deal. We had to special-order our vehicle and Brian kept us informed during the production process so we always knew what the status was. When the vehicle finally arrived Brian handled all the delivery paperwork, which was a nice change from the typical process where you have to meet with a completely different person in the finance department. What a welcome difference! Then Corrie Nave took over. She went through all the features of our new BMW and explained how everything worked. She did a great job of answering our questions, and it's very obvious that she "knows her stuff!" I can say without any reservations whatsoever, that we will purchase another vehicle from Schomp BMW, and we would highly recommend this dealership to others.
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Ricky - Joe My Review of Schomp BMW:
Speedy service - always kept me informed on status of my car and progress they were making on servicing my car! Thanks for your fast service
Speedy service - always kept me informed on status of my car and progress they were making on servicing my car! Thanks for your fast service
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Mike Gibson My Review of Schomp BMW:
Warranty work being done on my 2008 335i hardtop convertible. I've worked with Mike Gibson since I purchased the car new at Schomp in October of 2007. He's been great to work with and I love my car!
Warranty work being done on my 2008 335i hardtop convertible. I've worked with Mike Gibson since I purchased the car new at Schomp in October of 2007. He's been great to work with and I love my car!
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