Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Brian Neal My Review of Schomp BMW:
Our recent X-5 purchase was our 10th vehicle (BMW) that we have purchased fro Ralph Schomp. We are always treated with the highest professionalism and courtesy. Brian Neal took excellent care of us and we look forward to our next purchase , probably in January 2012. Thank-you!
Rosie & John Pappas
Our recent X-5 purchase was our 10th vehicle (BMW) that we have purchased fro Ralph Schomp. We are always treated with the highest professionalism and courtesy. Brian Neal took excellent care of us and we look forward to our next purchase , probably in January 2012. Thank-you!
Rosie & John Pappas
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Christian My Review of Schomp BMW:
The customer service is great but I wish they would go the extra step when fixing your car. I have brought my car in twice to have the DVD player fixed and it is still not working. I don't even think they fixed it last time. I'm 700 miles away from my 50K service and they should have just done it at the same time but didn't. I would like them to be a little more proactive when fixing your car. Christian is always very friendly and helpful and makes sure I have a loaner car to meet my needs.
The customer service is great but I wish they would go the extra step when fixing your car. I have brought my car in twice to have the DVD player fixed and it is still not working. I don't even think they fixed it last time. I'm 700 miles away from my 50K service and they should have just done it at the same time but didn't. I would like them to be a little more proactive when fixing your car. Christian is always very friendly and helpful and makes sure I have a loaner car to meet my needs.
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Chris Adams My Review of Schomp BMW:
Prompt speedy and courteous service Car was ready at the time they stated. Chris kept me posted as the the status and timing for pickup of the vehicle.
Prompt speedy and courteous service Car was ready at the time they stated. Chris kept me posted as the the status and timing for pickup of the vehicle.
Reason for Visit: Sales (New) I recommend this dealer: Yes Employee(s) Dealt With: Wayland and Brian and Corrie My Review of Schomp BMW:
This was the best car buying experience of my life! The quality of care, customer service, friendliness and attention to detail was superb. I would highly recommend Schomp BMW to anyone looking to buy a new vehicle.
This was the best car buying experience of my life! The quality of care, customer service, friendliness and attention to detail was superb. I would highly recommend Schomp BMW to anyone looking to buy a new vehicle.
Reason for Visit: Service I recommend this dealer: Yes Employee(s) Dealt With: Stuart My Review of Schomp BMW:
Since purchasing my certified used 2004 BMW x5 at Ralph Schomp on Broadway in 2007 I have never had any major issues with the vehicle and Schomp has always treated me as if I was bringing their newest model for service. The service has always prompt and friendly and with the extended warranty that I bought at the time of purchase the out of pocket for any service that did need to be done was always minimal. I paid by vehicle off at the beginning of this year and the 36 month warranty had expired in November of last year. I took my car in for an all-points 100,000 mile inspection recently and though it did cost me nearly $2,500 I feel confident that the work provided was quality and should make my vehicle last that much longer. Stuart honored a coupon I had that discounted the overall work and parts from $3,000 down to about $2,400 and also provided me with a free loaner for two days while they worked on my car. When I am ready to trade up this vehicle to a newer model I will definitely be coming back to Schomp. It has been a pleasant experience now for almost four years! Thank you.
Since purchasing my certified used 2004 BMW x5 at Ralph Schomp on Broadway in 2007 I have never had any major issues with the vehicle and Schomp has always treated me as if I was bringing their newest model for service. The service has always prompt and friendly and with the extended warranty that I bought at the time of purchase the out of pocket for any service that did need to be done was always minimal. I paid by vehicle off at the beginning of this year and the 36 month warranty had expired in November of last year. I took my car in for an all-points 100,000 mile inspection recently and though it did cost me nearly $2,500 I feel confident that the work provided was quality and should make my vehicle last that much longer. Stuart honored a coupon I had that discounted the overall work and parts from $3,000 down to about $2,400 and also provided me with a free loaner for two days while they worked on my car. When I am ready to trade up this vehicle to a newer model I will definitely be coming back to Schomp. It has been a pleasant experience now for almost four years! Thank you.
No comments:
Post a Comment